Guardian Moving Inc

Wish we could given negative stars.

WARNING: Avoid This Moving Company at All Costs

My experience with this company was nothing short of a nightmare, and I strongly urge anyone considering them to stay far away.

Dishonest Sales Practices

The initial estimate was around $4,000 for 700 cubic feet. Owen provided this figure but never mentioned the option for a visual inspection to ensure accuracy — he simply marked it as if we waived it. His focus was clearly on closing the sale, not on transparency or accuracy.

Bait-and-Switch Pricing

The day before the move, two men showed up, filmed our belongings, and suddenly claimed we had nearly double the cubic footage. This conveniently doubled the price. When I contacted the company for clarification, Stephanie disappeared, leaving us in the dark. After finally reaching Nikki, I spent over an hour on calls with her on September 4th, where the numbers kept changing. Quotes didn’t line up, deposits didn’t match, and every inconsistency was excused as an “IT issue.” In reality, it looked like numbers were being manipulated by hand.

Terrible Delivery and Service

While delivery was roughly on time, the service was appalling. The movers carried only two pieces inside and then refused to move anything else, leaving our garage packed with boxes, furniture, and belongings. They demanded payment before unloading, were rude, and rushed through the process as soon as they had our money. To date, we’ve already found multiple broken tables, shattered glassware, and damaged personal items — and we’re still unpacking.

Broken Promises

Stephanie promised us a $200 credit for delays at pickup — never received. She also told us to file a claim for damages and said she’d contact us. That never happened either.

What They Don’t Tell You

This company is nothing more than a broker. They outsource the move to the cheapest contractors they can find, pocketing the difference while leaving you at the mercy of unprofessional, careless movers. Once they have your non-refundable deposit, they know they’ve got you.

Bottom Line

This was a bait-and-switch operation from start to finish. Misleading estimates, unprofessional staff, lazy movers, broken items, and broken promises. Do not fall for their lowball quotes. Once you’re locked in, they will bleed you dry.

Stay away. This company cannot be trusted.

Move size: 1 Bedroom Home Service cost: $8000

"I had scheduled an appointment with a moving company that turned out to be fraudulent. I had informed them beforehand that I needed to have items picked up from two locations, which would require a very large van, and would take two trips. The co-owner of the company collected all of my information and I made a $250 deposit. However, on the day of the pickup, they arrived late with a small van, and we had to cancel. I then requested a refund, but the owner has been lying to me for a year now about my refund. I am taking steps to contact all the Attorneys General of the states where this company is doing business to stop them from fraud, and also the FBI. I have all the evidence with me. Beware.

Move size: 4+ Bedroom Home Service cost: $250

Hands down a phenomenal company. I have been uneasy about placing my personal belongings with a company because I’ve heard so many bad things. After telling the representative my concern they transferred me to the head of booking Josh. He made me feel comfortable and was very considerate and helpful. After paying my deposit the company kept me updated with prompt emails until my move date. The movers showed up 15 minutes early which is a major plus. We feared a no show. The guys were well groomed and professional. We had no damage and the driver kept us updated his entire trip. I’d refer this company to anyone who is in need of a high quality move with a friendly budget.

Move size: 4 Bedroom Home Service cost: $9250

Signed contract n was ready for movers I thought I was going to have a bad experience read a review n was like damn I'm next but did they surprise me. Once they got in my home the were clean and wearing mask they did everything how I asked and was out my home in 3 hrs packing a 3 bedroom I just received my stuff an HR ago and all I can say is thank you for relocating my family n I not damaging my stuff . It was definitely a great experience will definitely send you recommendations Jason??

Move size: 3 Bedroom Home Service cost: $2895